Return policy
We understand that sometimes online shopping may not be what you expected. That's why we have a simple and transparent return policy to ensure a worry-free shopping experience. Please read the guidelines below carefully to understand how to return a product:
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Return Conditions :
- Products can be returned within 7 days of receipt of the order.
- Items must be in their original condition, unused, undamaged and in their original packaging.
- Personalized or final sale items are not eligible for returns unless there is a manufacturing defect.
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Return Process :
- To initiate a return, please contact us via email with your order number and the items you wish to return.
- We will then provide you with the necessary return instructions, including the return address.
- Be sure to package items well so they are not damaged during return shipping.
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Return Costs :
- Return costs are the responsibility of the buyer.
- We recommend using a tracked delivery service to ensure your return is received correctly.
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Refund :
- Once we have received and inspected the returned items, we will send you an email to confirm receipt of the package.
- Refund will be issued within 5 business days of receipt of returned items, to the original payment method used for purchase.
- Please note that initial delivery charges are non-refundable.