Return policy

We understand that sometimes online shopping may not be what you expected. That's why we have a simple and transparent return policy to ensure a worry-free shopping experience. Please read the guidelines below carefully to understand how to return a product:

  1. Return Conditions :

    • Products can be returned within 7 days of receipt of the order.
    • Items must be in their original condition, unused, undamaged and in their original packaging.
    • Personalized or final sale items are not eligible for returns unless there is a manufacturing defect.
  2. Return Process :

    • To initiate a return, please contact us via email with your order number and the items you wish to return.
    • We will then provide you with the necessary return instructions, including the return address.
    • Be sure to package items well so they are not damaged during return shipping.
  3. Return Costs :

    • Return costs are the responsibility of the buyer.
    • We recommend using a tracked delivery service to ensure your return is received correctly.
  4. Refund :

    • Once we have received and inspected the returned items, we will send you an email to confirm receipt of the package.
    • Refund will be issued within 5 business days of receipt of returned items, to the original payment method used for purchase.
    • Please note that initial delivery charges are non-refundable.